ABOUT US
The company is the only one to offer native speaker customer service in over 15 languages. Diverse cultural skills and specialized training enable Brastel's staff to provide the highest level of service to its customers in Japan.
Brastel is also one of the first to implement a customized CRM technology to effectively develop customer profiles and follow up on their specific needs. This entrepreneurial spirit was central to the launching of the Brastel Card, the first rechargeable international prepaid card in the world that allows customers to instantly add more credit to their cards at 44,000 convenience stores throughout Japan.
FACTS AND FIGURES
| Corporate Name | Brastel Co., Ltd. |
|---|---|
| Address | 2‐6‐2 Yokoami Sumida‐ku Tokyo 130-0015 |
| Tel | 03-5637-5900 |
| Registration Number | T5010601030547 |
| URL | www.brastel.com |
| Established | December 2, 1996 |
| Capital | 30 million yen |
| CEOs | Junji Tanabe, Kendi Kawai |
| Yearly Revenues | Approx. 2.44 billion yen (August, 2025) |
| Number of Employees | 155 (August, 2025) |
| Business Description | International calling service (Telecommunications Business Notification Number: 国際 (KOKUSAI) A-09-2571) Business phone (IP-Centrex) service (Telecommunications Business Notification Number: 国際 (KOKUSAI) A-09-2571) Remittance service (Director General of Kanto Local Finance Bureau No. 00016) |
| Leading Market | Foreign community and medium and small-sized companies in Japan |
| Major Business Partners (in random order) |
All Nippon Airways Co., Ltd. Banco do Brasil S.A. Belgacom ICS (BICS SA) Daiwabo System Information Co., Ltd. Globe Telecom, Inc. Gogolook, Co., Ltd. IDT Telecom Asia Pacific Limited Internet Initiative Japan Inc. KDDI Corporation Merchantrade Asia Sdn. Bhd. Mitsuiwa Corporation NTT Communications Corporation NTT DOCOMO, Inc. NTT Internet Nippon Telegraph and Telephone East Nippon Telegraph and Telephone West Rakuten Mobile, Inc. Resona Kessai Service Co.,Ltd. Ria Financial Service Saxa, Inc. Singapore Telecom Japan Co., Ltd. Softbank Corporation Startia, Inc. Toho Cinemas Corporation Tranglo SDN. BHD and others |
| Main Banks | Mizuho Bank, Ltd. Sumitomo Mitsui Banking Corporation MUFG Bank, Ltd. |
| Subsidiaries | ZIP Telecom Co., Ltd. |
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